FAQ

How long does shipping take?

Most orders arrive within 7-15 business days, depending on your location and the item ordered. You'll receive a tracking link by email once your order ships.

Will I be charged customs or import fees?

Some items ship from international fulfillment partners and may be subject to customs duties or import fees on arrival, which are the responsibility of the customer unless otherwise stated at checkout. See our Shipping Policy for details.

What payment methods do you accept?

We accept major credit and debit cards through our secure checkout.

Can I return an item?

Yes, most items can be returned within 30 days of delivery. Full details are in our Returns & Refunds Policy.

How do I track my order?

Once your order ships, you'll receive a tracking link by email. You can also check your order status by logging into your account.

Do you ship internationally?

We currently ship within the United States. If you're located elsewhere and want to check availability, reach out via our Contact page.

How do I contact customer support?

Reach us anytime through our Contact page and we'll get back to you as soon as possible.